ByteAsk provides digital services and software solutions. Upon successful subscription or purchase, access to our platform is typically granted immediately or within 24 hours of payment confirmation.
Once your payment is confirmed, you will receive:
Standard Subscriptions: Access is granted within 24 hours of payment confirmation.
Enterprise Plans: Custom implementation and onboarding may take 3-5 business days. Our team will coordinate with you to schedule delivery.
Our platform is accessible 24/7 via web interface and API. We maintain a 99.9% uptime SLA for enterprise customers. Scheduled maintenance will be communicated in advance.
Platform updates, new features, and security patches are delivered automatically as part of your subscription. Major updates are typically released monthly, with minor updates and patches deployed as needed.
For enterprise customers requiring custom implementation, integration, or configuration:
If you do not receive access within the expected timeframe, please contact our support team immediately. We will investigate and resolve any delivery issues promptly.
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time. We will provide reasonable notice for significant changes that may affect your use of the platform.
For questions about service delivery or to report delivery issues, please contact us at contact@jbplservices.com
Last updated: January 2025